Electronic Benefits Transfer (EBT)
Coronavirus Information: Accessing Services Remotely
- Visit BenefitsCal.com to apply online, upload documents, renew benefits, or report changes.
- Call 530-265-1340 if you have questions about your case or need to request a new BIC or EBT card.
- Call 1-877-328-9677 to check your EBT balance.
- All Medi-Cal renewals are waived until further notice. CalFresh and CalWORKs renewals may be completed without an interview in some situations.
- Employment Services orientation can be completed online.
The Electronic Benefit Transfer Card (or EBT Card) is used like a debit card for CalFresh, CalWORKs, and General Assistance programs. Monthly benefits are loaded onto the card automatically in the first 10 days of the month.
Getting Your EBT Card
When your case is approved, you can either pick up your EBT card in one of the Social Services offices or have it mailed to you. If you have received benefits from Nevada County in the past and you still have your old EBT card, we may be able to issue benefits to the same card if you reapply.
If you've lost your card, you can come to any Social Services office to get a replacement, or call us and we can mail you a new card.
Where Can I Use EBT?
You can use your EBT card at most supermarkets, corner stores, and other grocers. You can also use your EBT card at most local farmers’ markets to purchase fresh fruits and vegetables - just ask at the farmers' market Information booth.
If you get cash benefits on your EBT card, you can withdraw cash without paying a fee at any surcharge-free ATM.
Check Your Balance
You can check your EBT balance by calling the number on the back of the card, or by logging into your BenefitsCal account.
EBT Fraud Alert
If you've received a text or phone call asking for your personal information, contact your county right away. Your county and the state will never text or call you requesting your personal information such as your EBT card number and your personal identification number (PIN).
Never give out your personal information to anyone, or you could have your benefits stolen and they cannot be replaced. Keep your EBT card number and PIN a secret. Never give out your social security number, EBT card number or PIN to anyone.