News Flash

August 12, 2020, the Office of Emergency Services conducted a test of Nevada County’s CodeRED Emergency Alert System and they seek your feedback. Share your experience by completing the emergency alert test Community Survey!

More than 150 surveys have already been submitted providing valuable information about the emergency alert test. Many residents shared that the alert appeared to be a sales or spam call due to an automated announcement preceding the notification. The Office of Emergency Services has taken steps to prevent this from happening in the future. Moving forward, alerts will begin with a recording of a human voice that will state, "CodeRED Emergency Alerts from County of Nevada". 

Your feedback is valuable, so please let us know about your experience. Complete the survey here: ReadyNevadaCounty.org/EmergencyAlertSurvey. 

Find Helpful Quick Links Below:

• Register for CodeRED Emergency Alerts online: https://public.coderedweb.com/CNE/en-US/CA8B57E20D17
• Register for CodeRED Emergency Alerts over the phone: Call 211 or 1-833-DIAL211
• Read the CodeRED Emergency Alert Frequently Asked Questions: https://www.mynevadacounty.com/2855/CodeRED-Frequently-Asked-Questions
• Save CodeRED Emergency Alerts to your contacts: 1- 866-419-5000 and 1-855-969-4636. 
• Have you moved? Opt-out of CodeRED Emergency Alerts here: https://info.onsolve.com/Notification-Opt-Out.html
• Need help logging into your managed account? Contact the CodeRED Customer Support Team at: crsupport@onsolve.com or 1-866-939-0911 x9.