Emergency Response ServicesEmergency Response workers investigate reports of children maltreatment. While protection of the child is goal, maintaining the family unit is emphasized whenever possible. Emergency Response Services are available 24 hours a day, seven days a week. Emergency Response Units also provide short-term intensive services to stabilize the family so that children can be safe and receive appropriate care. Emphasis is on crisis intervention and avoiding further intervention, such as Juvenile Court action.
Family Maintenance ServicesFamily Maintenance Services provides time-limited services to children in their homes, aimed at preventing or correcting neglect or abuse. A primary goal of Family Maintenance Services is to allow children to remain safely in their own homes, by providing services and supervision for the family.
Families whose children have been declared dependents of the Juvenile Court may be eligible for Family Maintenance Services if the children can safely remain in the home of the parent(s), and if the problems which brought the family before the Juvenile Court can be corrected within the time allowed by law.
Families whose children are at risk of neglect or abuse, and who are willing to accept voluntary services from Child Welfare Services, may also be eligible for Voluntary Family Maintenance Services if the children can safely remain in the home while services are being provided. Voluntary services can be provided for up to six months, and may be extended under certain circumstances, if the family is willing to work on correcting the problems that brought the family to the attention of Child Protective Services.