Waste Management Collections in Nevada County Continue as Scheduled

In-person bill pay centers, local offices, HHW and buyback centers to close out of an abundance of caution due to coronavirus

GRASS VALLEY, Calif. – March 18, 2020 – Garbage collection is an essential service and Waste Management is currently operating the same routes and schedules. However, local offices, recycling buyback centers and household hazardous waste drop off sites will be closed to the public throughout Nevada County by Monday, March 23.

“The health and safety of our employees and the community is our top priority,” said Barry Skolnick, Waste Management Area Vice President for Northern California-Nevada. “It is critical that we all maintain social distancing and reduce needless trips, so as a result we will close all of our offices and buy-back centers to the public. This closure does not affect curbside collections.”

Closures include the Grass Valley office (closed Wednesday, March 18); recycling buyback facilities at McCourtney Road, North San Juan and Washington transfer stations; and the household hazardous waste drop off at McCourtney Road Transfer Station.

All transfer stations will continue to be open during normal business hours for disposal of trash, construction and demolition debris and yard waste.

The Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) are not calling for any additional steps to handle trash or recycling. Waste handling is not a disease pathway and has not been identified as needing any special precaution by the WHO or CDC. Waste Management continues to monitor this daily for any additional recommendations or changes from the CDC.

All employees handling any waste or recycling are instructed to follow company safety procedures, including wearing proper gloves and eye protection. New procedures were created at our facilities to ensure social distancing and the elimination of group meetings. Employees not required to be on site, are working from home.

As leaders in our highly regulated industry, Waste Management follows strict policies and procedures every day when managing solid waste, including medical waste, to protect our employees, our customers and the communities we serve. We will continue to follow all our protocols and perform our work with the utmost care.

We understand that these needs are evolving and therefore, we have a dedicated Task Force focused on continuing to build on our business continuity plan. Any service changes in the local communities will be communicated via wm.com/alerts. Customer are also encouraged to sign up for automatic alerts online at wm.com/mypreferences.

Customers seeking to pay their bills have several other options:

• Mail payment with the Payment Coupon to the address provided on the invoice.

• Pay online. Go to wm.com and use the WM Customer ID number listed on the invoice, 24 hours a day / 7 days a week.

• Call the automated phone number at 1-866-964-2729, 24 hours a day / 7 days a week.