Fines & Fees During COVID
Q: Can I pay off fines when the library reopens?
A: No. All due dates were extended so you did not accrue fines while we were closed and we are not currently taking any payments for old fines or fees in order to ensure the safety of our staff and patrons. Overdue fees have been temporatily suspended during the COVID-19 health crisis. Until further notice library items may be returned up to 5 months after the first check out and no fines will be charged.
Q: Are Link+ and ILL items included in waived fees?
A: Link+ or ILL items may still accrue fines as these are loaned out by other libraries and not under the control of the Nevada County Community Library. We encourage you to return these items in a timely manner in order to avoid any fees. If you run into any issues with these items, please refer to our staff.
Q: Why 5 months?
A: At 6 months our library software will automatically set any unreturned items to lost. To avoid this, please call your local library branch before the 5-month mark or return your items to the library book drops.
Q: I lost / damaged a book. Will I still be charged a fee?
A: Fees for lost and damaged books will still accrue. We ask that you try your best to locate the item/ bring it back undamaged, but we understand that mistakes do happen. Please call your local branch for more information about lost or damaged fees.
Q: Why are you doing this?
A: We understand that this is a troubling time for many people and want to make using the library as easy as possible. By suspending our overdue fees during the health crisis, we are allowing those who wish to shelter in place time to return books when they feel it is the safest to do so. This will also give those who may be struggling financially peace of mind when checking out library materials.
Q: Shouldn’t people be returning books on time anyway? Won’t this cause people to keep their books forever?
A: While we will not be charging overdue fines, the library will still send reminder emails and texts to patrons when their items are overdue and encourage them to return them in a timely fashion. A majority of library users already return their materials on time or sooner than the due date. In addition, other organizations that have eliminated fines have found that this change does not have an impact on when books are returned (source: https://www.libraryjournal.com/?detailStory=doing-fines-fines-fees). This an unprecedented time and we want to give our patrons some flexibility with their returns as many may be struggling to get them to the library on time.